A letter writen by parents from NY:

Dear Ramon,

We heard so much about you, but coming to see you in person was really such a special experience! To see the “Master” at his trade was really wonderful. Your warmth, your patience and your devotion are truly amazing. We can’t thank you enough fro your wonderful work with Tzvi and may God bless you to have many more long, happy and healthy years doing your special work.

You are excellent!!
Fondly 
Ephraim and Chana K.